If you are not happy with your purchase, you may return Fiber2c products within 45 calendar days of the date of shipment for a refund back to your original payment account, less the shipment charge.
Only items that have been purchased directly from fiber2c website, can be returned to fiber2c. Fiber2c products purchased through our resellers must be returned in accordance with their respective returns and refunds policy. Please ensure that the item you’re returning is repackaged with its original quantity and items.
Fiber2c guarantees the quality and performance of all our products for life. All products will be replaced at the discretion of Fiber2c for the practical lifetime of the product. Fiber2c reserves the right not to offer refund that the products damage caused by accident, improper care, and negligence using in your system. Fiber2c offers free return shipment at the discretion of Fiber2c for the practical lifetime of the product.
Normally it will take 2-3 weeks from the time you mailed your order for the return to be processed. You will receive the confirmation email once the return has been processed.